Open Door Care Network - Port Chester
Health & Medical · Community Health Center

Open Door Care Network - Port Chester

5 Grace Church St, Port Chester, New York, 10573

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This center is a vital resource for the community, offering accessible care. However, patients frequently report significant frustrations with administrative processes, including long wait times, difficulty reaching the call center, and perceived rudeness from front-desk staff. While many appreciate the medical providers, the overall experience is often marred by poor organization.

Review Summary
20
Most Relevant
9
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 69
Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

Use the call-back option if available, as hold times can be excessive.

Community-focused
Sliding scale available
Pros & Cons

✓ What Works Well

  • Accessible and affordable care
  • Some highly dedicated providers
  • Sliding scale fee options

✗ Areas to Improve

  • Extremely long wait times
  • Poor call center responsiveness
  • Rude administrative staff
Frequently Asked Questions
  • How do I reach someone on the phone?
  • Do you offer sliding scale fees?
User Feedback

The doctors are great, but the staff is difficult.

Expect long waits even with an appointment.

A necessary service, but the process is frustrating.

Location Details
Street: 5 Grace Church St
Neighborhood: Port Chester
City: Port Chester
State: New York
Postcode: 10573
Country: United States
Location
5 Grace Church St, Port Chester, NY 10573
Quick Info
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