Open Door Health Services
333 S Madison St, Muncie, Indiana, 47305
Open Door Health Services is a vital community resource, with many patients praising the compassionate care they receive from specific providers. However, the organization struggles with significant administrative issues, including long phone wait times, scheduling errors, and inconsistent communication. It is a high-volume clinic where the quality of experience can vary greatly depending on the provider and the day.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a time-sensitive medical need, try to arrive in person or use the patient portal rather than relying on phone calls.
✓ What Works Well
- Compassionate providers
- Comprehensive services under one roof
- Accessible care
✗ Areas to Improve
- Extremely long phone wait times
- Scheduling and referral delays
- Inconsistent administrative follow-through
- How do I get an appointment?
- Why is it so hard to reach someone?
Great doctors, but the front office is a struggle.
They treat you like family.
Wait times are unacceptable.
- Category Health & Medical
- City Muncie
- State Indiana
- Postcode 47305
- Country United States
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