Open Water Medical Goldsboro, NC
1209 E Ash St, Goldsboro, North Carolina, 27530
Patients generally appreciate the attentive and knowledgeable providers who take the time to listen to their concerns. The clinical staff is often described as warm and welcoming. However, there are recurring complaints about administrative mismanagement, including scheduling errors, long wait times, and difficulty reaching the front office by phone. While the medical care is often rated highly, the operational side of the clinic is a significant source of frustration.
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If you have trouble with scheduling, try visiting the office in person as phone lines can be unreliable.
✓ What Works Well
- Attentive and thorough providers
- Friendly clinical staff
- Welcoming environment
✗ Areas to Improve
- Poor administrative communication
- Scheduling and wait time issues
- Difficulty reaching the office by phone
- Why is it so hard to reach the front desk?
- Are the wait times always this long?
Dr. Holt is great, but the office admin is a mess.
Finally found a doctor who listens.
Great care, but be prepared for scheduling headaches.
- Category Health & Medical
- City Goldsboro
- State North Carolina
- Postcode 27530
- Country United States
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