Open Water Medical Jacksonville, NC
11 Office Park Dr, Jacksonville, North Carolina, 28546
Experiences at this office are quite mixed. While some patients find the providers, like Gerriann Burton, to be thorough and caring, others report significant issues with administrative staff, billing, and communication. The office environment is described as dated, and the lack of online payment options is a common frustration. It seems to be a practice where the quality of care depends heavily on which provider you see.
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Ask for a clear explanation of all charges and payment methods before your visit to avoid billing surprises.
✓ What Works Well
- Some providers are very thorough and caring
- Friendly front desk staff (for some)
- Calm office atmosphere
✗ Areas to Improve
- Difficult billing and payment processes
- Inconsistent communication and follow-up
- Dated office facilities
- Why can't I pay my bill online?
- Is the office staff professional?
Great provider, but the office is stuck in the past.
Billing is a nightmare.
Hit or miss depending on the staff member.
- Category Health & Medical
- City Jacksonville
- State North Carolina
- Postcode 28546
- Country United States
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