Ophthalmic Consultants of the Capital Region
Health & Medical · Ophthalmology

Ophthalmic Consultants of the Capital Region

500 State St, Suite 1A, Schenectady, New York, 12305

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice faces significant criticism regarding customer service, long wait times, and billing errors. While some patients have had positive experiences with specific doctors, the overall consensus points to a disorganized office environment, rude staff, and poor communication. Many patients feel their time is not respected.

Review Summary
20
Most Relevant
18
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 78
Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

Consider seeking care at a different location if possible.

High wait times
Poor communication
Pros & Cons

✓ What Works Well

  • Some doctors are professional
  • Clean facility
  • Convenient location

✗ Areas to Improve

  • Extremely long wait times
  • Rude and dismissive staff
  • Billing and insurance errors
Frequently Asked Questions
  • Why is the wait so long?
  • How do I resolve billing issues?
User Feedback

Worst customer service ever.

Doctors are rushed.

Billing is a nightmare.

Location Details
Street: 500 State St, Suite 1A
Neighborhood: Schenectady
City: Schenectady
State: New York
Postcode: 12305
Country: United States
Location
500 State St Suite 1A, Schenectady, NY 12305
Quick Info
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