Optical Center
46 Hampton House Rd, Newton, New Jersey, 07860
This optical center has a very divided reputation. Many customers love the friendly and helpful staff, especially when picking out frames. However, there are significant complaints about poor product quality, lack of pricing transparency, and administrative errors. The experience seems to depend heavily on which staff member you work with.
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Always request a copy of your prescription before leaving the office.
✓ What Works Well
- Friendly and helpful staff
- Quick turnaround for glasses
- Clean and family-friendly
✗ Areas to Improve
- Poor product quality
- Lack of pricing transparency
- Administrative and billing errors
- Do you accept my insurance?
- Can I get a copy of my prescription?
Great service, but the glasses broke quickly.
They push expensive add-ons.
The staff is very helpful with frame selection.
- Category Other
- City Newton
- State New Jersey
- Postcode 07860
- Country United States
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