6901 Dixie Hwy, empty, Florence, Kentucky, 41042
Opticare Vision Center in Florence receives mixed reviews. Many patients appreciate the thorough exams and friendly staff. However, there are significant complaints regarding rude customer service, billing errors, and long wait times. The quality of care is generally good, but the administrative experience is a major point of contention.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk is rude.
Very thorough exam.
Billing issues are frustrating.