Optima Dental
1790 Atkinson Rd NW, Bldg 4, Suite B, Lawrenceville, Georgia, 30043
Optima Dental receives strong praise for its welcoming atmosphere and the kindness of its staff, particularly Yari at the front desk. Many patients appreciate the painless procedures and the doctor's willingness to explain treatment plans. However, there are notable complaints regarding aggressive upselling of services and occasional billing disputes, which some patients find unethical.
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The office offers 0% APR financing, which is a major draw, but verify all treatment costs independently.
✓ What Works Well
- Very friendly and welcoming front desk staff
- Painless and efficient procedures
- Modern and clean office environment
✗ Areas to Improve
- Reports of aggressive upselling for unnecessary work
- Occasional billing and insurance confusion
- Some patients feel the doctor is dismissive of questions
- Are the recommended treatments really necessary?
- What are the financing options available?
Yari is a ray of sunshine and makes the whole experience better.
The doctor is skilled, but be wary of the treatment plan costs.
I felt very comfortable despite my usual dental anxiety.
- Category Health & Medical
- City Lawrenceville
- State Georgia
- Postcode 30043
- Country United States
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