Optima Medical - Gilbert
3336 E Chandler Heights Rd, Suite 132, Gilbert, Arizona, 85298
Patients generally appreciate the personalized care and the thoroughness of the providers at this location. Many feel heard and well-cared for, often highlighting specific nurse practitioners who go above and beyond. However, there are significant complaints regarding billing practices, front desk rudeness, and scheduling difficulties. It is a practice that seems to be struggling with the transition to a larger corporate model.
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✓ What Works Well
- Personalized care
- Thorough providers
- Clean facility
✗ Areas to Improve
- Billing issues
- Rude front desk
- Scheduling difficulties
- Why am I being billed for this?
- Are they accepting new patients?
Great care, bad billing
Professional and kind
Staff needs improvement
- Category Health & Medical
- City Gilbert
- State Arizona
- Postcode 85298
- Country United States
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