Optima Medical - Peoria
9171 W Thunderbird Rd, Suite 101, Peoria, Arizona, 85381
Optima Medical in Peoria has a mixed reputation. Many patients love their specific providers, citing excellent care and attention. However, there are frequent complaints about administrative issues, including billing errors, difficulty reaching the office, and poor communication. It seems to be a practice where the clinical care is strong, but the business operations often cause significant frustration for patients.
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Always verify your billing and insurance coverage directly with your provider to avoid unexpected charges.
✓ What Works Well
- Highly skilled and attentive providers
- Convenient on-site lab services
- Friendly and professional clinical staff
✗ Areas to Improve
- Poor administrative and billing communication
- Difficulty reaching the office by phone
- Inconsistent follow-up on medical records
- Why was I billed for this?
- How do I get my lab results?
Great doctor, but the office management is a nightmare.
They treat you like a number, not a patient.
Excellent medical care, but the administrative side is lacking.
- Category Health & Medical
- City Peoria
- State Arizona
- Postcode 85381
- Country United States
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