Optima Medical - Prescott Valley
3251 N Windsong Dr, Prescott Valley, Arizona, 86314
Patients are generally happy with the individual providers, who are described as caring and thorough. However, the office management and billing practices are frequently criticized. High staff turnover is a common theme, leading to a lack of continuity in care. The online check-in process is a highlight for efficiency.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online pre-check-in to minimize your time in the waiting room.
✓ What Works Well
- Caring providers
- Efficient online check-in
- Friendly medical assistants
✗ Areas to Improve
- High staff turnover
- Billing issues
- Difficulty getting prescription refills
- Why do the doctors change so often?
- How do I reach the billing department?
Providers are great, but the office is a revolving door.
Billing is a nightmare.
Online check-in saves a lot of time.
- Category Health & Medical
- City Prescott Valley
- State Arizona
- Postcode 86314
- Country United States
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