Optima Medical - Prescott
743 Miller Valley Rd, Prescott, Arizona, 86301
Optima Medical in Prescott receives highly polarized reviews. Many patients praise specific providers like Tess Barnes and Morgan Weaver for their compassionate and thorough care. However, a significant number of patients report severe administrative failures, including difficulty with prescription refills, poor communication, and unprofessional staff behavior. The clinical care is often rated highly, but the operational side is a major source of patient dissatisfaction.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all non-urgent communication and follow-ups.
✓ What Works Well
- Compassionate and thorough providers
- In-house testing capabilities
- Quick appointment availability
✗ Areas to Improve
- Severe administrative failures
- Difficulty with prescription refills
- Unprofessional staff behavior
- Why is it so hard to get a prescription refill?
- How do I resolve a billing error?
The providers are great, but the office staff is a nightmare.
I love my doctor, but the communication is non-existent.
Great clinical care, but the administrative side is frustrating.
- Category Health & Medical
- City Prescott
- State Arizona
- Postcode 86301
- Country United States
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