Optima Medical - Queen Creek
21321 E Ocotillo Rd, Ste 133, Queen Creek, Arizona, 85142
Optima Medical in Queen Creek is highly regarded for its providers, who are praised for their patience and thoroughness. However, the office has faced significant criticism since the transition to Optima, with many patients reporting poor administrative service, billing errors, and difficulty reaching the office. While the clinical care is often excellent, the administrative experience is a major pain point for many.
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Always verify your insurance coverage and billing codes before any visit to avoid surprise charges.
✓ What Works Well
- Patient and thorough providers
- Good patient-provider relationships
- Convenient location
✗ Areas to Improve
- Poor administrative service
- Billing errors and lack of transparency
- Difficulty reaching the office
- Why am I getting a bill?
- How do I reach someone by phone?
The doctors are great.
The admin side is a nightmare.
Great care, but watch your bills.
- Category Health & Medical
- City Queen Creek
- State Arizona
- Postcode 85142
- Country United States
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