Health & Medical · Optometry

Optom-Eyes Vision Care

5638 Mission Center Rd, Suite 103, San Diego, California, 92108

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Optom-Eyes Vision Care has a loyal following, but recent reviews highlight a decline in customer service and administrative reliability. While many patients still praise the doctors for their thoroughness, others are frustrated by long wait times, poor phone communication, and billing issues. It's a hit-or-miss experience depending on the staff you encounter.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

Verify your insurance coverage and any potential out-of-pocket costs before your appointment.

Wait time: Moderate
Staff friendliness: Low
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Knowledgeable doctors
  • Modern facility

✗ Areas to Improve

  • Poor phone communication
  • Billing issues
  • Inconsistent staff
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • Is the billing accurate?
User Feedback

Doctors are great, but the front desk is a headache.

Good eye care, but be prepared for administrative issues.

Used to be great, but service has declined.

Location Details
Street: 5638 Mission Center Rd, Suite 103
Neighborhood: Mission Valley
City: San Diego
State: California
Postcode: 92108
Country: United States
Location
5638 Mission Center Rd #103, San Diego, CA 92108
Quick Info
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