Health & Medical · Behavioral Health

Optum Behavioral Health - Hoboken

1425 Bloomfield St, Hoboken, New Jersey, 07030

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This facility is widely criticized for its administrative failures. While patients often like their individual doctors, the office staff is frequently described as unreachable, rude, and disorganized. Many patients report cancelled appointments without notice and difficulty getting prescription refills. It is a frustrating experience for those seeking mental health support.

Our Review Process
20
Most Relevant
18
Newest
13
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 15/100
Pro Tip

If you have an urgent need, try to contact the doctor directly through the portal if possible, as the phone lines are often ineffective.

Behavioral health focus
Telehealth options
Pros & Cons

✓ What Works Well

  • Kind and knowledgeable doctors
  • Convenient location

✗ Areas to Improve

  • Impossible to reach by phone
  • Frequent appointment cancellations
  • Poor administrative support
Frequently Asked Questions
  • Why can't I reach anyone?
  • How do I get my prescription refilled?
  • Why was my appointment cancelled?
User Feedback

The doctors are great, but the office is a disaster.

I've been waiting months for a call back.

Avoid if you need reliable care.

Location Details
Street: 1425 Bloomfield St
Neighborhood: Hoboken
City: Hoboken
State: New Jersey
Postcode: 07030
Country: United States
Location
1425 Bloomfield St, Hoboken, NJ 07030
Quick Info
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