3565 Del Amo Blvd, Torrance, California, 90503
Optum Del Amo has a very mixed reputation. While some patients have long-standing, positive relationships with specific doctors, many report extreme frustration with the administrative side, particularly the phone system and billing. It is a large, busy facility where patients often feel like just another number.
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If you have a non-urgent issue, use the patient portal instead of calling to avoid long hold times.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a mess.
I've been on hold for an hour.
Great care, but the admin staff needs training.