Optum - Downey
8311 Florence Ave, Downey, California, 90240
Patients have mixed experiences at this medical center. While some appreciate the professional and caring doctors, many others report significant issues with administrative incompetence, long wait times, and poor communication. The front desk staff is frequently criticized for being rude and unhelpful.
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Try to arrive very early or call repeatedly to get through to the scheduling desk.
✓ What Works Well
- Professional doctors
- Clean facility
- Good care
✗ Areas to Improve
- Long wait times
- Rude staff
- Poor communication
- Why is it so hard to get an appointment?
- Are they honest about billing?
Great doctors, terrible admin
Wait times are too long
Staff needs training
- Category Health & Medical
- City Downey
- State California
- Postcode 90240
- Country United States
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