Health & Medical · Family Medicine

Optum - Mill Creek

15418 Main St, Suite 200, Mill Creek, Washington, 98012

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This clinic is a major source of frustration for many patients. While some report good experiences with individual doctors, there is a consistent pattern of complaints regarding billing errors, administrative incompetence, and poor communication. It's a large, corporate-run practice that many patients feel has lost its personal touch.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Keep detailed records of all your payments and communications with the billing department.

Walk-in clinic
Comprehensive family care
Pros & Cons

✓ What Works Well

  • Some highly rated providers
  • Convenient location
  • Walk-in clinic available

✗ Areas to Improve

  • Billing errors and confusion
  • Administrative incompetence
  • Poor communication
Frequently Asked Questions
  • Why was I billed for this?
  • How do I get my records?
User Feedback

The doctors are great, but the office is a mess.

Billing is a total nightmare.

I'm looking for a new doctor.

Location Details
Street: 15418 Main St, Suite 200
Neighborhood: Mill Creek
City: Mill Creek
State: Washington
Postcode: 98012
Country: United States
Location
15418 Main St #200, Mill Creek, WA 98012
Quick Info
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