Health & Medical · Multi-Specialty
Optum Multi-Specialty - Mount Kisco
110 S Bedford Rd, Mount Kisco, New York, 10549
Google Maps
Updated: 13 May 2026
Authenticity Score: 55/100
About
Optum Multi-Specialty in Mount Kisco is widely criticized for its poor administrative service, including long wait times on the phone, billing errors, and difficulty scheduling appointments. While many patients appreciate the doctors themselves, the overall experience is often described as frustrating and disorganized, leading many to seek care elsewhere.
Review Summary
20
Most Relevant
16
Newest
19
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise
80/100
Admin Efficiency
20/100
Pro Tip
If you have a serious issue, try to use the online portal or visit the office in person, as phone lines are notoriously difficult.
Multi-specialty
Large network
Pros & Cons
✓ What Works Well
- Many excellent and caring doctors
- Comprehensive medical services
- Modern facility
✗ Areas to Improve
- Extremely long wait times on the phone
- Billing and insurance errors
- Difficulty scheduling appointments
Frequently Asked Questions
- Why is it so hard to reach someone?
- How can I resolve a billing error?
User Feedback
Great doctors, but the admin side is a disaster
Impossible to get an appointment
Frustrating experience with the phone system
Location Details
Location
110 S Bedford Rd, Mt Kisco, NY 10549
Quick Info
- Category Health & Medical
- City Mount Kisco
- State New York
- Postcode 10549
- Country United States
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