Optum Multi-Specialty - Rhinebeck
Health & Medical · Multi-Specialty

Optum Multi-Specialty - Rhinebeck

6734 US-9, Rhinebeck, New York, 12572

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

This practice is widely criticized for its administrative incompetence, including impossible-to-reach phone lines, long wait times, and billing errors. While some patients have positive experiences with specific doctors, the overall consensus is that the office management is poor and the patient experience is often frustrating and disorganized.

Review Summary
20
Most Relevant
19
Newest
13
Highest
20
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 60/100
Admin Efficiency 15/100
Pro Tip

If you have an issue, try to go in person as phone support is unreliable.

High volume
Poor communication
Pros & Cons

✓ What Works Well

  • Some doctors are very good
  • Clean facility
  • Convenient location

✗ Areas to Improve

  • Impossible to reach by phone
  • Long wait times
  • Billing and scheduling errors
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • Why was my appointment cancelled?
User Feedback

Great doctor, terrible office

Avoid this place

Administrative nightmare

Location Details
Street: 6734 US-9
Neighborhood: Rhinebeck
City: Rhinebeck
State: New York
Postcode: 12572
Country: United States
Location
6734 US-9, Rhinebeck, NY 12572
Quick Info
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