Optum - Park Avenue
202 N Park Ave, Apopka, Florida, 32703
Optum - Park Avenue has a long history in the community, but recent changes have led to mixed reviews. While many patients still value the care provided by specific doctors like Dr. Rivera, there are significant concerns regarding administrative changes, insurance acceptance, and communication. Patients often feel that the quality of service has declined following corporate transitions, making it a challenging experience for some.
We analyze 78 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
Always call to confirm your insurance status before your appointment, as policies and network participation may change.
✓ What Works Well
- Experienced doctors
- Professional medical care
- Long-standing community presence
✗ Areas to Improve
- Administrative disorganization
- Insurance acceptance issues
- Poor communication
- Do you still accept my insurance?
- Why was my appointment cancelled?
Doctors are great, but the office is a mess
Used to be five stars, now it's falling apart
Staff is overwhelmed and unhelpful
- Category Health & Medical
- City Apopka
- State Florida
- Postcode 32703
- Country United States
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