Optum Pediatric Urgent Care - Wantagh
1167 Wantagh Ave, Wantagh, New York, 11793
Optum Pediatric Urgent Care in Wantagh is a polarizing facility. Many parents rave about the doctors, who are described as kind, thorough, and great with children. However, there is a significant amount of frustration regarding the front-desk staff, who are often described as rude, dismissive, and unhelpful. Additionally, there are frequent complaints about the office turning away patients near closing time, which is a major pain point for parents of sick children.
If you need care near closing time, call ahead to ensure they are still accepting patients.
✓ What Works Well
- Excellent pediatric doctors
- Thorough and kind care
- Clean facility
✗ Areas to Improve
- Rude front-desk staff
- Turning away patients near closing
- Long wait times
- Why did they turn us away?
- Are the doctors good with kids?
Doctors are great, but the front desk is a nightmare.
They turned us away an hour before closing.
My child loves the doctors here.
- Category Health & Medical
- City Wantagh
- State New York
- Postcode 11793
- Country United States
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