Optum Pediatrics - Jersey City - Palisade Ave
324 Palisade Ave, Ste 2, Jersey City, New Jersey, 07307
This practice is currently facing significant backlash regarding administrative issues, including long wait times, poor communication, and billing errors. While some patients still appreciate the doctors, the overall sentiment is heavily negative due to the perceived decline in service quality since the transition to Optum. Many families are actively looking for new pediatricians.
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Try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
- Some doctors are still well-regarded
- Convenient location
- Clean facility
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Billing and insurance errors
- Why is it so hard to reach the office?
- Are walk-ins accepted?
Service has gone downhill since the merger.
Wait times are unacceptable for children.
Billing issues are a constant headache.
- Category Health & Medical
- City Jersey City
- State New Jersey
- Postcode 07307
- Country United States
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