Optum Pediatrics - Nutley
228 Franklin Ave, Nutley, New Jersey, 07110
Optum Pediatrics in Nutley receives highly polarized reviews. While some patients appreciate the friendly and caring nature of individual doctors and nurses, there is a significant volume of complaints regarding long wait times, poor administrative service, difficulty reaching the office by phone, and inconsistent care. The merger of pediatric and adult services has been a major point of contention for many long-term patients.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to visit the office in person if phone lines are down.
✓ What Works Well
- Friendly and caring individual doctors
- Clean and well-equipped facility
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Poor administrative and phone service
- Inconsistent care quality
- Why is it so hard to reach the office?
- Are the wait times always this long?
Great doctors, but the admin side is a nightmare.
I've been a patient for 10 years, but the service is declining.
The merger has ruined the experience.
- Category Health & Medical
- City Nutley
- State New Jersey
- Postcode 07110
- Country United States
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