3050 Corlear Ave, Suite 201, Bronx, New York, 10463
This practice has a long history as Riverdale Family Practice, and many long-term patients are struggling with the transition to Optum. While the doctors remain highly respected and caring, the administrative side is a major headache. Patients report extreme difficulty reaching the office by phone and issues with the new patient portal.
Use the patient portal for non-urgent requests, but expect delays; calling early in the morning is your best bet.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the management is a mess.
I miss the old Riverdale Family Practice.
Great care if you can actually get an appointment.