Health & Medical · Primary Care

Optum Primary Care - Edgewater

935 River Rd, Suite 301, Edgewater, New Jersey, 07020

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The feedback for this clinic is polarized. While many patients love specific doctors like Dr. Brackenrich and Dr. Moses, there is significant frustration regarding administrative hurdles, long wait times, and difficulty reaching the office by phone. The transition to a larger corporate structure seems to have impacted the patient experience.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 45/100
Pro Tip

Use the patient portal for all communication, as phone lines are notoriously difficult.

Primary Care
On-site Lab
Pros & Cons

✓ What Works Well

  • Excellent individual doctors
  • On-site lab services
  • Convenient location

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Difficulty with prescription refills
Frequently Asked Questions
  • How can I reach the office directly?
  • Why are there billing issues?
User Feedback

Doctors are great, but the admin is a nightmare.

Used to be better before the corporate takeover.

Hard to get through to anyone.

Location Details
Street: 935 River Rd, Suite 301
Neighborhood: Edgewater
City: Edgewater
State: New Jersey
Postcode: 07020
Country: United States
Location
935 River Rd #301, Edgewater, NJ 07020
Quick Info
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