Optum Primary Care - Florham Park
131 Columbia Turnpike, Suite 3B, Florham Park, New Jersey, 07932
Optum Primary Care in Florham Park receives mixed reviews. While some patients praise individual providers for their care, there are frequent and strong complaints about the administrative staff's rudeness, long wait times, and poor communication. Many patients feel the quality of service has declined since the transition to Optum.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a positive relationship with a specific provider, stick with them, but be prepared for administrative challenges.
✓ What Works Well
- Some excellent individual providers
- Clean facility
- Accessible care
✗ Areas to Improve
- Rude administrative staff
- Long wait times
- Poor communication
- Why is the front desk so rude?
- How do I resolve billing issues?
Great doctors, poor administration.
Wait times are unacceptable.
Staff needs better training.
- Category Health & Medical
- City Florham Park
- State New Jersey
- Postcode 07932
- Country United States
readers daily.