Optum Primary Care - Howard Beach
Health & Medical · Primary Care

Optum Primary Care - Howard Beach

164-50 Cross Bay Blvd, Fl 2, Howard Beach, New York, 11414

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This clinic is generally well-regarded for its medical care, with many patients praising the doctors for being knowledgeable and compassionate. The facility is clean and the staff is often friendly. However, there are recurring complaints about the phone system, wait times, and some staff interactions, which can be frustrating.

Review Summary
20
Most Relevant
11
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

If you have trouble reaching them by phone, try using the online portal for non-urgent matters.

Primary care
Urgent care
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Clean facility
  • Friendly staff

✗ Areas to Improve

  • Poor phone system
  • Wait times
  • Billing issues
Frequently Asked Questions
  • How do I get a call back?
  • Why is the phone always busy?
User Feedback

Doctors are great, but the phone system is a nightmare.

Very clean and professional.

Great care, but watch the wait times.

Location Details
Street: 164-50 Cross Bay Blvd, Fl 2
Neighborhood: Howard Beach
City: Howard Beach
State: New York
Postcode: 11414
Country: United States
Location
164-50 Cross Bay Blvd Fl 2, Howard Beach, NY 11414
Quick Info
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