Health & Medical · Urgent Care

Optum Primary Care - Mount Ephraim

2 S Black Horse Pike, Mount Ephraim, New Jersey, 08059

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This location has seen a sharp decline in quality since the transition to Optum. While some patients appreciate the individual clinicians, the general consensus points to long wait times and poor administrative support. Many patients feel the service is no longer reliable, and the recent closure has left the community frustrated.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Always call ahead to verify if they are actually open, as online hours are often outdated.

Permanently Closed
High Staff Turnover
Pros & Cons

✓ What Works Well

  • Some attentive individual doctors
  • Convenient location (when open)
  • Quick care for minor issues

✗ Areas to Improve

  • Long hold times
  • Poor administrative communication
  • Inconsistent patient treatment
Frequently Asked Questions
  • Are you still accepting new patients?
  • Why are the hours listed online wrong?
User Feedback

The front desk staff needs a total overhaul.

Dr. Paul was the only highlight.

Avoid if you want a smooth experience.

Location Details
Street: 2 S Black Horse Pike
Neighborhood: Mount Ephraim
State: New Jersey
Postcode: 08059
Country: United States
Location
2 S Black Horse Pike, Mt Ephraim, NJ 08059
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.