Health & Medical · Primary Care

Optum Primary Care - Union City

4201 New York Ave, Union City, New Jersey, 07087

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This practice is highly polarized. While some patients appreciate the doctors, there is a massive volume of complaints regarding extremely long wait times, poor phone communication, and rude or unprofessional staff. Many patients feel that their time is not respected and that the office is poorly managed. It's a practice where the medical care might be good, but the office experience is a significant source of frustration.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 20/100
Pro Tip

Be prepared for a very long wait; bring something to do and consider looking for a practice with better scheduling.

Bilingual (Spanish)
On-site lab
Pros & Cons

✓ What Works Well

  • Some good doctors
  • Clean office

✗ Areas to Improve

  • Extremely long wait times
  • Rude staff
  • Poor phone communication
Frequently Asked Questions
  • Why is the wait so long?
  • Are they accepting new patients?
User Feedback

Wait times are a nightmare

Staff is very unprofessional

Great doctor, poor management

Location Details
Street: 4201 New York Ave
Neighborhood: Union City
City: Union City
State: New Jersey
Postcode: 07087
Country: United States
Location
4201 New York Ave, Union City, NJ 07087
Quick Info
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