Optum Primary Care
2610 Tenderfoot Hill St, Colorado Springs, Colorado, 80906
This clinic faces significant criticism regarding administrative organization, billing transparency, and communication. While some patients have positive relationships with individual doctors, the overall experience is marred by long wait times, difficulty reaching staff, and billing errors. Many patients feel like a number rather than a person, leading to high frustration levels.
We analyze 77 public reviews for Optum Primary Care using our data models and filter out spam to highlight only authentic feedback.
If you have billing issues, request a three-way call with your insurance provider immediately to resolve coding errors.
✓ What Works Well
- Some friendly and caring doctors
- Convenient location
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Billing and coding errors
- Difficulty scheduling appointments
- Why am I being billed for this?
- How do I reach a real person?
- Why was my appointment canceled?
Billing is a total nightmare.
Hard to get a hold of anyone.
Doctors are nice, but the system is broken.
- Category Health & Medical
- Neighborhood Broadmoor
- City Colorado Springs
- State Colorado
- Postcode 80906
- Country United States
