Health & Medical · Primary Care

Optum - Rialto

1851 N Riverside Ave, empty, Rialto, California, 92376

Google Maps Updated: 13 May 2026
Authenticity Score: 62/100
About

Optum in Rialto is a highly polarizing clinic. While some patients have positive experiences with specific doctors, many report significant issues with unprofessional staff, long wait times, and poor communication. The clinic is often described as disorganized and uncaring, leading many patients to switch providers.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

If you have a serious concern, be persistent and document all your interactions with the staff.

Wait Time
Staff Professionalism
Pros & Cons

✓ What Works Well

  • Some good doctors
  • Clean facility
  • Professional pharmacy

✗ Areas to Improve

  • Unprofessional staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why can't I get a call back?
  • Why are appointments always rescheduled?
User Feedback

Great doctors, but the office is a mess.

Expect to wait a long time.

Staff needs better training.

Location Details
Street: 1851 N Riverside Ave, empty
Neighborhood: Rialto
City: Rialto
State: California
Postcode: 92376
Country: United States
Location
1851 N Riverside Ave, Rialto, CA 92376
Quick Info
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