Health & Medical · Primary Care

Optum - Summit View

11019 Canyon Rd E, Suite A, Puyallup, Washington, 98373

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

The clinic has a very polarized reputation. While some patients report long-term, positive relationships with specific doctors, many others express deep frustration with administrative hurdles, billing transparency, and poor communication. The transition to Optum has been a significant pain point for many.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 25/100
Pro Tip

Be very careful with billing; review all charges and ask for explanations before paying.

Inconsistent patient experience
High administrative friction
Pros & Cons

✓ What Works Well

  • Some highly skilled and caring doctors
  • Convenient on-site lab services
  • Clean facility

✗ Areas to Improve

  • Poor administrative communication
  • Billing transparency and fraud concerns
  • Difficulty scheduling appointments
Frequently Asked Questions
  • Why was I billed for this?
  • How do I reach someone by phone?
User Feedback

Doctors are great, but the billing is a mess.

Impossible to get a call back.

Feels like a money-hungry corporation.

Location Details
Street: 11019 Canyon Rd E, Suite A
City: Puyallup
State: Washington
Postcode: 98373
Country: United States
Location
11019 Canyon Rd E # A, Puyallup, WA 98373
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.