Optum Urgent Care - Fishkill
600 Westage Business Ctr Dr, Fishkill, New York, 12524
Optum Urgent Care in Fishkill receives mixed reviews. While some patients appreciate the professional and prompt care from specific providers, many others report significant issues with billing, long wait times, and poor customer service. The transition to the Optum network seems to have caused frustration for long-time patients, particularly regarding scheduling and communication. It's a hit-or-miss experience depending on the staff and the specific issue.
We analyze 77 public reviews for Optum Urgent Care - Fishkill using our data models and filter out spam to highlight only authentic feedback.
Always clarify if your visit will be billed as an urgent care or ER visit before you are seen.
✓ What Works Well
- Professional and prompt care from some providers
- Clean facility
- Convenient location
✗ Areas to Improve
- Billing and insurance issues
- Long wait times
- Poor customer service and communication
- Why am I being billed for this?
- How do I reach my doctor?
- Why was my appointment canceled?
Great doctors, terrible office staff.
Billing is a nightmare.
I'm looking for a new provider.
- Category Health & Medical
- Neighborhood Fishkill
- City Fishkill
- State New York
- Postcode 12524
- Country United States
