Optum Urgent Care - Plainview
1074 Old Country Rd, Plainview, New York, 11803
Optum Urgent Care in Plainview has a very polarized reputation. While some patients report quick, professional, and friendly service, others describe long wait times, rude front-desk staff, and billing issues. The quality of care seems to depend heavily on the specific provider on duty, leading to inconsistent experiences for many patients.
We analyze 79 public reviews for Optum Urgent Care - Plainview using our data models and filter out spam to highlight only authentic feedback.
Use the online booking system to track your place in line, but be prepared for potential delays regardless of your appointment time.
✓ What Works Well
- Convenient online booking
- Clean facility
- Some providers are very thorough
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Billing and insurance confusion
- How long is the wait?
- Do you take my insurance?
- Can I book online?
Staff was very professional
Billing practices are confusing
Wait times are inconsistent
- Category Health & Medical
- City Plainview
- State New York
- Postcode 11803
- Country United States
