21660 W Field Pkwy, Suite 220, Deer Park, Illinois, 60010
This practice is generally well-regarded for its surgical outcomes and professional staff. Patients appreciate the clear communication and the modern, clean facility. However, there are recurring mentions of administrative friction, including scheduling difficulties and billing transparency issues. Some patients feel the office can feel like a 'factory' due to high volume.
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✓ What Works Well
✗ Areas to Improve
Great surgery, but the front desk is a bit cold.
Very efficient, but feels a bit like a factory.
Dr. Thompson is excellent, highly recommended.