3007 Spring Mill Dr, Springfield, Illinois, 62704
This practice is highly praised for its clinical care, with many patients reporting painless and efficient procedures. However, there is a recurring theme of significant frustration with the billing department, including surprise bills and poor communication. The clinical experience is excellent, but the administrative side is a major pain point.
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Document every interaction with the billing department and monitor insurance submissions closely.
✓ What Works Well
✗ Areas to Improve
Great surgeon, terrible billing.
Painless and quick.
Very professional.