Oral & Maxillofacial Surgeons
8710 W 13th St N, #104, Wichita, Kansas, 67212
Reviews for this practice are highly polarized. While many patients appreciate the surgical skill of the doctors, there is a significant volume of complaints regarding rude staff, poor communication, and billing issues. Patients often feel like they are part of an assembly line, and the lack of empathy from the administrative team is a recurring theme.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Get all billing estimates in writing and clarify insurance coverage before the day of your surgery.
✓ What Works Well
- Skilled surgical outcomes
- Quick and efficient procedures
- Some staff members are very kind
✗ Areas to Improve
- Rude and dismissive administrative staff
- Poor billing transparency
- Lack of empathy for nervous patients
- Why was I billed for this service?
- Can I have a parent present during the procedure?
The surgeon was great, but the office staff made the experience miserable.
I felt like a number, not a patient.
Billing communication is a major headache.
- Category Health & Medical
- City Wichita
- State Kansas
- Postcode 67212
- Country United States
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