1646 Alameda Blvd NW, Albuquerque, New Mexico, 87114
Orbit Eyecare is praised for its clinical quality and the genuine, non-pushy approach of the doctors. Patients appreciate the thorough exams and the honest advice regarding eyewear. However, the practice is plagued by significant administrative failures, particularly regarding phone communication, scheduling, and follow-up. Many patients report being unable to reach the office, leading to frustration and a feeling that the practice is poorly managed despite the high quality of the actual eye care.
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Try to handle all scheduling and order inquiries in person if you are having trouble reaching them by phone.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk is a black hole.
They don't try to sell you things you don't need.
Good luck getting a callback.