Public Infrastructure · Social Services

Oregon Department of Human Services

190 W Ellendale Ave, Dallas, Oregon, 97338

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

The Dallas DHS office receives mixed reviews. Many users appreciate the helpful and kind staff who make a difficult process easier. However, there are significant complaints about phone accessibility and long wait times. While some find the service fast and efficient, others feel frustrated by communication gaps and administrative errors.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
10
Lowest

We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 60/100
Staff Conduct 75/100
Pro Tip

Visiting in person is often more effective than calling due to high phone volume.

Wheelchair accessible
Public social services
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Clean and accessible facility
  • Fast service for some

✗ Areas to Improve

  • Difficult to reach by phone
  • Long wait times
  • Communication gaps between staff
Frequently Asked Questions
  • Why can't I get through on the phone?
  • How do I check my benefit status?
  • Are you open today?
User Feedback

They treat you like a human being.

The phone system is very frustrating.

Staff are knowledgeable and accommodating.

Location Details
Street: 190 W Ellendale Ave
Neighborhood: Dallas
City: Dallas
State: Oregon
Postcode: 97338
Country: United States
Location
190 W Ellendale Ave, Dallas, OR 97338
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.