O'Reilly Auto Parts
Automobile · Auto Parts Retail

O'Reilly Auto Parts

126 US-27, Lake Placid, Florida, 33852

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Customers consistently praise the staff for being knowledgeable and helpful, often going above and beyond to assist with battery installations and diagnostics. While most experiences are spot on, a few users noted issues with website accuracy and occasional staff attitudes. The store is generally seen as a reliable spot for parts and quick fixes. It is a go-to for many locals who appreciate the friendly, small-town service. Overall, the team is highly regarded for their willingness to help.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
13
Lowest rating

We analyze 62 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 78/100
Pro Tip

Ask for the manager if you have a complex issue; they are often the most helpful.

In-store battery install
Diagnostic services
Pros & Cons

✓ What Works Well

  • Knowledgeable and helpful staff
  • Quick battery installation service
  • Parts usually in stock

✗ Areas to Improve

  • Website inventory accuracy issues
  • Occasional rude staff behavior
  • Higher prices compared to online retailers
Frequently Asked Questions
  • Can you test my battery for free?
  • Do you install the parts I buy?
  • Is this part in stock at the Lake Placid location?
User Feedback

Staff often goes above and beyond

Great for quick car fixes

Some staff need better customer service training