Automobile · Auto Parts Store

O'Reilly Auto Parts

667 E Base St, Madison, Florida, 32340

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers generally find the staff at this O'Reilly location to be knowledgeable and helpful, especially when it comes to diagnosing issues and finding the right parts. While most experiences are positive, there are some reports of inconsistent service and occasional frustration with management or specific staff members. The store is often praised for being clean and well-lit. Some users have noted that they don't always perform battery installations despite what the website might suggest. Overall, it is a reliable spot for auto parts in Madison.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
13
Lowest rating

We analyze 62 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 78/100
Pro Tip

Always call ahead to confirm if a specific staff member is available for complex diagnostics or if they can perform battery installs that day.

In-store pickup available
Diagnostic tool loaner program
Pros & Cons

✓ What Works Well

  • Knowledgeable and friendly staff
  • Clean and well-lit store
  • Helpful with diagnostics

✗ Areas to Improve

  • Inconsistent battery installation service
  • Occasional management issues
  • Some reports of rude staff
Frequently Asked Questions
  • Do they offer free battery installation?
  • Can they help diagnose a check engine light?
  • Are they open on weekends?
User Feedback

Staff is spot on with advice for older vehicles.

Great place for a quick emergency parts run.

Management has improved significantly over time.