O'Reilly Auto Parts
601 W Main St, Gun Barrel City, Texas, 75156
This O'Reilly location is a staple for many locals who appreciate the helpful, knowledgeable staff. Many customers find the team goes above and beyond with small repairs like light bulbs. However, there are complaints about incorrect parts being ordered and some staff members being dismissive or unprofessional. It seems to be a solid spot if you get the right person behind the counter.
We analyze 66 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Ask for the seasoned staff members if you have a complex vehicle issue; they are significantly more helpful than newer hires.
✓ What Works Well
- Helpful with minor installations
- Knowledgeable long-term staff
- Good parts availability
✗ Areas to Improve
- Inconsistent part accuracy
- Some staff can be rude
- Limited diagnostic tool proficiency
- Can you test my battery?
- Do you have this part in stock?
- Can you help me install this bulb?
Great spot for a quick fix if you catch the right employee.
Double-check your parts before leaving the store.
Staff can be hit or miss on customer service.
- Category Automobile
- Neighborhood Gun Barrel City
- City Gun Barrel City
- State Texas
- Postcode 75156
- Country United States
