Automobile · Auto Parts Store

O'Reilly Auto Parts

315 Imperial Ave, Calexico, California, 92231

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This O'Reilly Auto Parts location has a very polarized reputation. While some customers appreciate the helpful staff and good parts availability, many others report poor customer service, rude behavior, and issues with warranty claims. It seems to be a place where service quality is highly inconsistent.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 45/100
Transparency 40/100
Pro Tip

Check your parts before leaving the store to ensure they are correct and in good condition.

Wide parts selection
Same-day ordering
Pros & Cons

✓ What Works Well

  • Good parts availability
  • Helpful staff (when available)
  • Competitive pricing

✗ Areas to Improve

  • Rude and unprofessional staff
  • Issues with warranty claims
  • Poor phone service
Frequently Asked Questions
  • Do they honor warranties?
  • Is the staff knowledgeable?
  • Are they open late?
User Feedback

Great parts, but the staff is hit or miss.

Very rude customer service.

Good for parts, but don't expect much help.