Automobile · Auto Parts Store

O'Reilly Auto Parts

703 Lubbock Rd, Brownfield, Texas, 79316

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

O'Reilly Auto Parts in Brownfield is generally well-liked for its friendly and helpful staff. Customers appreciate the convenience of tool loans and the willingness of employees to go the extra mile. While there are some complaints about phone responsiveness and occasional upselling, most find it a reliable place to get parts and advice.

Our Review Process
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Highest rating
14
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We analyze 65 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 75/100
Pro Tip

Ask for a battery test if you're having starting issues.

Tool loan program
Battery testing
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Tool loan program
  • Good availability of parts

✗ Areas to Improve

  • Phone responsiveness
  • Occasional upselling
  • Wait times during busy hours
Frequently Asked Questions
  • Do you have this part in stock?
  • Can you test my battery?
  • Do you offer tool loans?
User Feedback

Staff is knowledgeable and goes the extra mile.

Great place for DIY car repairs.

Sometimes busy, but worth the wait.