O'Reilly Auto Parts
8248 GA-16, Senoia, Georgia, 30276
This O'Reilly location is a classic 'hit or miss.' Some customers find the staff incredibly helpful and willing to go above and beyond, while others report rude service, long wait times, and even accusations of theft. It's a convenient spot for parts, but the inconsistency in customer service and management makes it a gamble for some.
We analyze 71 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Call ahead to verify stock, but don't be surprised if you're put on hold for a while.
✓ What Works Well
- Helpful with minor installs
- Convenient location
- Some very knowledgeable staff
✗ Areas to Improve
- Inconsistent customer service
- Long wait times
- Reports of rude behavior
- Do you have this part in stock?
- Can you help me install this battery?
- Why is the phone line always busy?
Great if you get the right person.
Management needs to address the phone issues.
Hit or miss on the service quality.
- Category Automobile
- City Senoia
- State Georgia
- Postcode 30276
- Country United States
