O'Reilly Auto Parts
6921 US-431, Albertville, Alabama, 35950
O'Reilly Auto Parts in Albertville has a mixed reputation. Many customers praise the helpfulness of specific employees like Archie and Jose, noting their willingness to go above and beyond. However, there are frequent complaints about phone responsiveness, incorrect parts, and inconsistent customer service. It is a convenient location, but customers suggest verifying parts and being patient with the staff.
We analyze 61 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Ask for Archie or Jose; they are known for their excellent customer service.
✓ What Works Well
- Helpful and knowledgeable staff
- Convenient location
- Good selection of parts
✗ Areas to Improve
- Poor phone responsiveness
- Occasional incorrect parts
- Inconsistent customer service
- Do you offer free battery testing?
- Can you install wiper blades?
- Do you offer military discounts?
Ask for Archie or Jose for the best help.
Verify your parts before leaving the store.
Be patient with phone wait times.
- Category Automobile
- Neighborhood Albertville
- City Albertville
- State Alabama
- Postcode 35950
- Country United States
