Automobile · Auto Parts Store

O'Reilly Auto Parts

402 E Main St, Williamston, South Carolina, 29697

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This O'Reilly Auto Parts location has a mixed reputation. While some employees like Dave and Ashley are highly praised for their knowledge and helpfulness, others are frequently criticized for being rude, unhelpful, or unprofessional. Customers often find the inventory to be good, but the service experience can be hit-or-miss. There are also complaints about the store being understaffed and difficult to reach by phone.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
18
Lowest rating

We analyze 67 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 65/100
Pro Tip

If you need specific help, try to visit when experienced staff like Dave or Ashley are working.

Battery Testing
Wide Part Selection
Pros & Cons

✓ What Works Well

  • Good inventory
  • Helpful staff (some)
  • Convenient location

✗ Areas to Improve

  • Inconsistent customer service
  • Understaffed
  • Difficulty reaching by phone
Frequently Asked Questions
  • Do you offer free battery installation?
  • Is this part in stock?
  • Can you test my alternator?
User Feedback

Dave is the best employee there.

Staff was rude and laughed at my questions.

Great selection of parts.