Automobile · Auto Parts

O'Reilly Auto Parts

3507 Hendersonville Rd, Fletcher, North Carolina, 28732

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

O'Reilly Auto Parts in Fletcher is highly regarded for its helpful and knowledgeable staff. Customers frequently mention that the employees go above and beyond to assist with installations and diagnostics. While there are a few complaints about customer service and stock, the overall sentiment is very positive, with many customers considering it their go-to store for auto parts.

Our Review Process
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Most Relevant
12
Newest
20
Highest rating
16
Lowest rating

We analyze 68 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

Ask if they can help with minor installations like wiper blades or batteries.

Helpful staff
Good stock
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Willingness to assist with installations
  • Good selection of parts

✗ Areas to Improve

  • Occasional poor customer service
  • Some items out of stock
  • Wait times can be long
Frequently Asked Questions
  • Do you offer free battery testing?
  • Can you help install wiper blades?
  • Do you have this part in stock?
User Feedback

Staff went above and beyond

Very helpful and knowledgeable

Great customer service