Automobile · Auto Parts Store

O'Reilly Auto Parts

139 S Horton Pkwy, Chapel Hill, Tennessee, 37034

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

This store is a standout in the community, with customers consistently praising the friendly, knowledgeable, and helpful staff. They are known for going above and beyond to help with repairs and finding the right parts. It's a highly trusted and reliable place for all your auto parts needs.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
9
Lowest rating

We analyze 61 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 85/100
Pro Tip

The staff is often willing to help with minor installations in the parking lot, which is a huge plus.

Wide parts selection
Helpful staff
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Knowledgeable about parts
  • Quick and efficient service

✗ Areas to Improve

  • Occasional issues with phone communication
  • Some reports of incorrect parts
  • Pricing can be higher than competitors
Frequently Asked Questions
  • Do you have this part in stock?
  • Can you help me install this?
  • Do you offer a rewards program?
User Feedback

Call ahead to confirm part availability.

Ask for help if you're unsure about a part.

Take advantage of their in-store warranties.